Frequently Asked Questions
Everything you need to know about feeding, growing, and caring for Chompi.
What is Chompi? +
Chompi is a virtual pet that grows as you build healthier eating habits. Instead of a calorie spreadsheet, you feed Chompi by scanning your meals, and Chompi reacts, levels up, and grows alongside your progress.
How does meal scanning work? +
Snap a photo of your meal or drink and our AI estimates the calories, protein, carbs, and fat, then Chompi reacts to it. It's meant to be a quick, low-effort way to log food, not a precise lab measurement.
How accurate are the AI estimates? +
Estimates are generally in the right ballpark but can be off, especially for mixed dishes, hidden ingredients, or unusual angles. Chompi is a habit-building companion, not a medical or nutrition-diagnostic tool. For precise dietary needs, talk to a qualified professional.
Is Chompi free? +
Yes. The free tier includes 3 AI meal scans per day and manual logging with no limit. Chompi Unlimited removes the daily scan cap, adds a weekly Streak Shield, and unlocks exclusive monthly cosmetics.
What are Bites? +
Bites (shown as cookies in the app) are Chompi's soft currency, earned through play or purchased in packs. Spend them in the Cookie Shop on things like Streak Freezes and wardrobe items.
What happens if I miss a day? +
Your streak resets, but Chompi never guilts you for it. A Streak Shield (from Chompi Unlimited) or a Streak Freeze (bought with Bites) can protect one missed day so your progress survives a rough day.
Can I use Chompi without an account? +
No, an account keeps your pet, meals, and progress synced. You can create one with Sign in with Apple or Google Sign-In.
Does Chompi work with Apple Health? +
Apple Health integration is planned for a future update. When available, it will be fully optional and controlled from iOS Settings.
What platforms does Chompi support? +
Chompi is available on iOS and Android.
How do I delete my account? +
You can delete your account at any time from Settings in the app. This removes your profile, pet, meals, and related data. See our Privacy Policy for details.
How do I cancel my Chompi Unlimited subscription? +
Your Chompi Unlimited subscription is managed through your Apple ID or Google Play account settings, since Chompi bills through the App Store and Google Play.
I found a bug or have feedback, what do I do? +
Email us at support@chompi.app, we read every message.
Still have questions? support@chompi.app